Terms & Conditions

Terms and conditions:-

1. Introduction

Welcome to Biswa Bong! These Terms and Conditions ("Terms") govern your use of our website, and any services offered by Biswa Bong Tour & Travels Company By using our website and services, you agree to comply with and be bound by these Terms.

2. Services

Biswa Bong offers a variety of travel-related services, including but not limited to, booking tours, arranging accommodations, organizing activities, and providing travel advisories. Our services are subject to availability and may be modified, discontinued, or suspended at any time without prior notice.

3. User Responsibilities By using our website, you represent and warrant that:

You are at least 18 years old or have the consent of a parent or guardian.

You will use the website and services for lawful purposes only.

You agree not to engage in any fraudulent, abusive, or illegal activities.

You will provide accurate, current, and complete information during the booking process.

You will keep your login credentials confidential and take full responsibility for all activities that occur under your account.

4. Booking and Payments

All bookings are subject to availability at the time of reservation.

You agree to pay the full amount at the time of booking, including any taxes or fees as outlined on the website.

Payment methods include [list payment options such as credit cards, PayPal, etc.].

Prices and availability are subject to change without notice, and any adjustments will be made before final confirmation.

A booking is considered confirmed only after receiving a booking confirmation email from Biswa Bong Tour & Travels.

5. Cancellation, Refunds, and Changes

Cancellations: Cancellation policies vary based on the specific service or package booked. You can refer to the cancellation policy provided at the time of booking for details.

Refunds: Refunds, if applicable, will be processed as per the refund policy in effect at the time of cancellation. Certain services and packages may not be refundable, or only partially refundable, depending on vendor policies.

Changes to Bookings: Any request to modify or change an existing booking may be subject to additional fees and availability constraints. You must contact our support team to process any changes.

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Cancellation and Refund Policy

Fixed Departure Packages (Domestic)

Booking Policy - A minimum amount of 25% of the package cost is required to confirm the booking and the balance amount has to be paid 45 days prior to arrival date of the respective package.

Cancellation Policy - An amount of 10% will be charged for cancellation 45 days or any earlier days prior to arrival date, 50% for 30 days prior to arrival date, 75% for 15 days prior to arrival date. Any cancellation made after the above stipulated phase will be fixed according to the merits and the demands of the circumstances and is within the discretion of the management.

Fixed Departure Packages (International)

All booking and cancellation policies are subjected to norms and rules framed by the concerned service providers / vendors of the opted destinations.

Tailor made Packages (Domestic)

Booking Policy - It is subjected to policies framed by third party service providers / vendors, towards whom we are ensuring the service for our guests / clients as per the stipulated contract.

Cancellation and Refund Policy - Cancellation and Refund Policy is dynamic and subjected to merits and circumstances of each case. It is also related to the policies of different service providers also.

Tailor made Packages (International)

All booking and cancellation policies are subjected to norms and rules framed by the concerned service providers / vendors of the opted destinations.

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Child Policy

Fixed Departure Packages (Domestic)

Child Below 05 Years - 10% of the package cost

Child Above 05 Years & Below 10 Years - 70% of the package cost

No extra bed will be alloted for the above categories

Child Above 10 Years – Full charge (One extra bed / mattress will alloted)

Fixed Departure Packages (Domestic)

All child policies are subjected to rules framed by service providers / vendors of the opted destinations.

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